Privacy Policy

Last Updated:

Introduction

Mammoth Digital Systems ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are a sole proprietorship based in Madison, Wisconsin, providing web design and hosting services to small businesses.

Contact Information:

Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide when you:

Contact Us:

  • Name
  • Email address
  • Phone number (if provided)
  • Business name and details
  • Project requirements and preferences
  • Any other information you include in your inquiry

Become a Client:

  • Billing information (processed through Wave Apps)
  • Payment information (credit card details are handled securely by Wave Apps - we do not store your complete payment information)
  • Business details necessary for your project
  • Content, images, and materials you provide for your website

Information Collected Automatically

Website Analytics:

We use Umami Analytics, a privacy-focused, self-hosted analytics platform that:

  • Does NOT use cookies
  • Does NOT track you across websites
  • Does NOT collect personal information
  • Collects only anonymous aggregate data about page views and basic usage patterns

Umami collects:

  • Pages visited
  • Referral sources
  • Browser type and device type (general categories only)
  • General location (country/region level only)

This information is completely anonymous and cannot be used to identify you personally.

How We Use Your Information

We use the information we collect to:

Provide Services:

  • Respond to your inquiries and provide quotes
  • Design, develop, and host your website
  • Communicate with you about your project
  • Provide technical support and maintenance
  • Process payments through Wave Apps

Improve Our Services:

  • Understand how visitors use our website (through anonymous Umami Analytics)
  • Improve our website and service offerings
  • Identify technical issues

Legal and Administrative:

  • Maintain records for business and legal purposes
  • Comply with legal obligations
  • Protect our rights and property

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information with:

Service Providers:

  • Wave Apps: For billing and payment processing. Wave Apps has its own privacy policy governing how they handle your payment information.
  • Mailgun: For delivering contact form emails to us. Mailgun temporarily processes your email to deliver your message.
  • Hosting Providers: Your website will be hosted on professional platforms (Webstudio, InstaWP, or similar). These providers have their own privacy policies and security measures.
  • Google Workspace: For secure backup storage and business email communication.

All service providers are required to protect your information and use it only for the purposes we specify.

Legal Requirements:

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

Data Retention

Project Information:

Because we provide ongoing hosting services, we retain your project files, website content, and related information indefinitely while you remain a client. This ensures we can provide support, maintenance, and recover your site if needed.

After You're No Longer a Client:

If you cancel hosting services or our relationship ends, we will:

  • Retain your information for a reasonable period for business records and legal purposes
  • Delete your information upon request, unless we're required to retain it for legal or accounting purposes
  • Provide you with a final backup of your website content

Contact Form Inquiries:

We retain contact form submissions and email correspondence for our business records. If you do not become a client, we may retain your inquiry for up to 2 years.

To Request Deletion:

You may request deletion of your personal information by emailing privacy@mammothdigital.systems. We will respond within 30 days.

Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction:

  • Secure hosting infrastructure with 99%+ uptime
  • Regular backups stored securely in Google Workspace
  • Encrypted communication (SSL/TLS)
  • Access controls limiting who can view client information
  • Secure payment processing through Wave Apps (we do not store complete payment card information)

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Website Backups

Client Website Backups:

  • Your website is automatically backed up by our hosting providers (Webstudio, InstaWP, or similar platforms)
  • We may maintain additional "off-site" backups in our Google Workspace account for disaster recovery
  • Backups may contain your website content, design files, and configuration
  • Backups are stored securely and accessed only when needed for recovery or support

Cookies

Our website does NOT use cookies for tracking or analytics.

Umami Analytics is completely cookieless and does not require cookie consent.

If you fill out a contact form, your browser may temporarily store the form data locally until submission, but this is browser functionality, not cookies set by us.

Third-Party Links

Our website may contain links to third-party websites (e.g., social media, partner sites). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal and business record requirements)
  • Portability: Request a copy of your website content and data in a portable format
  • Opt-Out: Unsubscribe from any marketing communications (though we only email clients about their projects)

To exercise these rights, contact us at privacy@mammothdigital.systems.

Business Transfers

If Mammoth Digital Systems is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or use of your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

For material changes, we will notify current clients via email. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

California Privacy Rights

While we do not currently have clients in California, if you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information
  • Right to opt-out of sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your rights

To exercise these rights, contact privacy@mammothdigital.systems.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@mammothdigital.systems

Business Name: Mammoth Digital Systems

Response Time: We will respond to privacy inquiries within 30 days.